Overview
Reporting Date Range
Performance
Leads Posted
Leads Called
Calls Connected
Calls Tagged
Leads Posted
150
100%
Leads Called
50
50%
Calls Connected
25
20%
Tagged Call
25
20%
Source Of Leads
Organic search | 72.4% connected rate | 60% call tagged |
BSD | 72.4% connected rate | 60% call tagged |
Social - Plaid Facebook | 72.4% connected rate | 60% call tagged |
Plaid search - Google | 72.4% connected rate | 60% call tagged |
Pay per click ads | 72.4% connected rate | 60% call tagged |
Contact form 7 | 72.4% connected rate | 60% call tagged |
Direct traffic | 72.4% connected rate | 60% call tagged |
Organic - short form | 72.4% connected rate | 60% call tagged |
Unknown (not assigned) | 72.4% connected rate | 60% call tagged |
Lead Results
Total lead volume
Connected
Tagged
| 1st Attempt | 2nd Attempt | 3rd Attempt | 4th Attempt | 5th Attempt | 6th Attempt | Total | |
|---|---|---|---|---|---|---|---|
Press 2 | 70% | 70% | 70% | 70% | 70% | 70% | |
Connections | 70%20 | 70%20 | 70%20 | 70%20 | 70%20 | 70%20 | |
Missed Opportunities | 10 | 10 | 10 | 10 | 10 | 10 | 10 |
Call Activity
1st Attempt
2nd Attempt
3rd Attempt
4th Attempt
5th Attempt
6th Attempt
Upcoming Calls
Last 7 Days
Next 7 Days
| New Leads | Reattempts | After Hour Leads | Total | |
|---|---|---|---|---|
Last 7 Days | 150 | 52 | 48 | 250 |
Next 7 Days | 150 | 52 | 48 | 250 |
Recommendation
Your work load has increase 28% this week. Consider adding another rep soon or ask us about Live Agent S2L to help you make more calls.
Avg Speed to Lead
Weekly Avg: 0.58 Seconds
Lead Response Status
Press 2
Connected
No Press 2
Tagged
Parked Calls
| Lead Name | Lead Number | Routing Rule | Next Call | After Hour Lead | Attempt Number | |
|---|---|---|---|---|---|---|
| Tiana Stephens | 14242987668 | EST | 2020-07-13 3:33.23 PM | Yes | 2 | |
| Tiana Stephens | 14242987668 | EST | 2020-07-13 3:33.23 PM | Yes | 2 | |
| Tiana Stephens | 14242987668 | EST | 2020-07-13 3:33.23 PM | Yes | 2 |
Active Calls
Lead Name:
Jane Doe
Lead Phone:
+16096664476
Rep Name:
Jane Doe
Rep Phone:
+16096664476
Lead source: Organic
Time S2L initiated to call rep: 8:20 AM
Lead Name:
Jane Doe
Lead Phone:
+16096664476
Rep Name:
Jane Doe
Rep Phone:
+16096664476
Lead source: Organic
Time S2L initiated to call rep: 8:20 AM
Lead Name:
Jane Doe
Lead Phone:
+16096664476
Rep Name:
Jane Doe
Rep Phone:
+16096664476
Lead source: Organic
Time S2L initiated to call rep: 8:20 AM
Lead Name:
Jane Doe
Lead Phone:
+16096664476
Rep Name:
Jane Doe
Rep Phone:
+16096664476
Lead source: Organic
Time S2L initiated to call rep: 8:20 AM
Lead Name:
Jane Doe
Lead Phone:
+16096664476
Rep Name:
Jane Doe
Rep Phone:
+16096664476
Lead source: Organic
Time S2L initiated to call rep: 8:20 AM
Lead Name:
Jane Doe
Lead Phone:
+16096664476
Rep Name:
Jane Doe
Rep Phone:
+16096664476
Lead source: Organic
Time S2L initiated to call rep: 8:20 AM